Frequently Asked Questions

Where does Selliton ship?

Selliton currently ships orders throughout the United States.

How long does shipping take?

Orders are generally processed and shipped within 3–5 business days.

Actual delivery time may vary depending on the shipping carrier and destination.

Do you accept returns?

Yes. Eligible products can generally be returned within 30 days of delivery.

Please review our Refund & Return Policy for complete details.

How do I start a return?

Please email us at:

busniess alinegoos7@gmail.com

Include your order number, the item you want to return, and the reason for the return.

Who pays for return shipping?

For standard returns, the customer is generally responsible for return shipping costs.

If your item is damaged, defective, or incorrect, please contact us before returning it.

When will I receive my refund?

After we receive and inspect your returned item, an approved refund will be issued to the original payment method.

Your bank or payment provider may require additional processing time.

What if I receive a damaged or incorrect item?

Please contact us as soon as possible at:

busniess alinegoos7@gmail.com

Please include your order number and photos of the item/package when appropriate.

Can I cancel my order?

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has been processed or shipped.

Can I change my shipping address?

If you entered an incorrect address, contact us immediately.

We will try to update the address if the order has not yet shipped, but we cannot guarantee changes after shipment.

Is my payment information secure?

Payments may be processed through Shopify and/or third-party payment providers.

We use reasonable measures to protect information, but no online system can guarantee absolute security.

How can I contact Selliton?

You can contact us by email:

busniess alinegoos7@gmail.com

You can also write to:

Selliton
1457 Kelly Rd
Apex, NC 27502
United States